Home / Explore Technology / Phones / OnePlus 5 Rebooting When Users Try to Call 911

OnePlus 5 Rebooting When Users Try to Call 911

Do you own a OnePlus 5? There's a chance your handset may be lacking a very important feature: the ability to call 911.

Several OnePlus 5 users have reported an unusual bug that is preventing them from being able to reach emergency services. In a Reddit post, Seattle resident Nick Morrelli said he encountered the issue when trying to call 911 on Sunday to report a building fire.

"Both times I tried my phone rebooted me," he wrote.

Morrelli was able to replicate the problem and capture it on video. As you can see below, he punches 9-1-1 on the Android 7.1.1 Nougat-powered handset, but before the call can go through, the screen goes black and the phone reboots.

Other users, including at least one in the UK, experienced the same issue when trying to call 911 or local emergency services numbers, according to posts on Reddit.

OnePlus did not immediately respond to PCMag's request for comment but told TheNextWeb that it's aware of the problem. There's no word as to what's causing it or how many users may be affected.

Related

"We have contacted the customer and are currently looking into the issue," the company said, according to the report. "We ask anyone experiencing a similar situation to contact us at [email protected]"

Users on Reddit are recommending OnePlus 5 users call their local police department's non-emergency number and arrange a test call to check if their handset is affected.

The OnePlus 5, which went on sale June 27, earned an "excellent" rating in PCMag's review. We gave the handset props for its "speedy performance," "solid dual-sensor camera," and "excellent battery life," but said it's "not as strong a value as previous models."

Read more

Check Also

Vital Labs’ app can measure changes in your blood pressure using an iPhone camera

If a twinkle in the eye of a venture capitalist could predict the longevity of a startup, Vital Labs is going all the way. During a quick demo of the Burlingame, Calif.-based startup’s app, called Vitality, True Ventures partner Adam D’Augelli’s enthusiasm was potent. The company, which emerges from stealth today, is pioneering a new era of personalized cardiovascular healthcare, he said. Vitality can read changes in a person’s blood pressure using an iPhone’s camera and graphics processing power. The goal is to replace blood pressure cuffs to become the most accurate method of measuring changes in blood pressure and eventually other changes in the cardiovascular system. The app is still in beta testing and is expected to complete an official commercial rollout in 2019. The technology relies on a technique called photoplethysmography. By turning on the light from a phone’s flash and placing a person’s index finger over the camera on the back of the phone, the light illuminates the blood vessels in the fingertip and the camera captures changes in intensity as blood flows through the vessels with each heartbeat. This technique results in a time-varying signal called the blood-pulse waveform (BPW). The app captures a 1080p video at 120 frames per second and processes that data in real time using the iPhone’s graphics processing unit to provide a high-resolution version of a person’s BPW. The startup was founded by Tuhin Sinha, Ph.D., the former technical director for UCSF’s Health eHeart Study. He’s been working on the app for several years. “Part of the reason this project strikes a chord with me is because if I look at the stats of my own family, I probably only have 20 years left,” Sinha told TechCrunch. “Most people on my dad’s side of the family have passed away before 60 from cardiovascular disease.” Prior to joining UCSF, Sinha was an instructor at Vanderbilt University and the director of the Center for Image Analysis, where he directed and developed medical image analysis algorithms. He linked up with True Ventures in June 2015, raising a total of $1 million from the early-stage venture capital firm. “[Sinha] saw an opportunity to improve a stagnant practice and invented a new approach that takes full advantage of today’s technologies,” True’s D’Augelli said in a statement. Three years after that initial funding, Sinha says Vital Labs is looking to raise another round of capital with plans to create additional digital tools to advance cardiovascular health.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Disclaimer: Trading in bitcoins or other digital currencies carries a high level of risk and can result in the total loss of the invested capital. theonlinetech.org does not provide investment advice, but only reflects its own opinion. Please ensure that if you trade or invest in bitcoins or other digital currencies (for example, investing in cloud mining services) you fully understand the risks involved! Please also note that some external links are affiliate links.