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Sony Agrees to Issue Refunds Over False Xperia Waterproof Claims

Happen to own a Sony Xperia smartphone or tablet? You may be entitled to some cash.

Sony has agreed to settle a class action lawsuit, which claimed the company deceptively advertised its Xperia devices as "waterproof," when they, in fact, are not – a violation of various state laws. As part of the preliminary settlement, Sony will offer a 50 percent refund of the device's retail price to Xperia owners who have filed a water-related warranty claim.

The suit came after Sony in 2015 revised its Xperia support page on water and dust protection to warn people against taking a swim with their gadgets. Prior to that, the company had talked up the waterproof capabilities of its Xperia devices for years — even running marketing campaigns showing people happily using its devices underwater.

"Following some reports of screens dying, phones repeatedly locking, damaged audio functions, and phones failing altogether, Sony changed its messaging," the suit noted.

The preliminary settlement involves 24 Xperia devices sold in the US and Puerto Rico, including: the Xperia M2 Aqua, Xperia M4 Aqua, Xperia ZR, Xperia Z Ultra, Xperia ZI, Xperia ZI Compact, Xperia ZIs (T-Mobile), Xperia Z2, Xperia Z3, XperiaZ3 Compact, Xperia Z3 (T-Mobile), Xperia Z3v (Verizon), Xperia Z3 Dual, Xperia Z3+ Dual, Xperia Z3+, Xperia Z5, Xperia Z5 Compact, Xperia Z2 Tablet (WiFi), Xperia Z2 Tablet (LTE), Xperia Z2 Tablet (Verizon LTE), Xperia Z3 Tablet Compact (WiFi), Xperia Z3 Tablet Compact (LTE), Xperia Z4 Tablet (WiFi), and Xperia Z4 Tablet (LTE).

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If you own or owned one of those models be sure to file a claim to seek your reimbursement. The deadline to submit claims is Jan. 30, 2018. If you are unsure whether you're entitled to a reinbursement, call 1-844-367-8807 to speak with a class action settlement administrator.

Meanwhile, if you're not happy with the settlement, you can voice your opinion since this is still just a preliminary agreement that needs final approval. Just be sure to write to the court about why you don't like the settlement by Nov. 1, 2017. Click here and scroll down to question 14 for more information on how to object to the settlement.

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