Relatively affordable. Wi-Fi connectivity for app control. Works with Amazon Alexa voice commands. Good navigation capabilities. Quiet.
Some issues with steering via app. No Google Assistant support.
- Bottom Line
The Eufy RoboVac 11c is a refreshingly affordable smart robot vacuum you can control with your phone and voice commands.
Robot vacuums are a luxury, and smartphone-connected models are even more so. Eufy's $230 RoboVac 11 stands out as a relatively affordable option, though it doesn't offer anything in the realm of connectivity. For $70 more, the company's new RoboVac 11c adds Wi-Fi for app control, Amazon Alexa compatibility, and better scheduling options. It still lacks some of the more advanced features you'll find in pricier models, but as far as value goes, the RoboVac 11c can't be beat. That makes it our Editors' Choice for affordable connected robot vacuums.
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Eufy sticks to a tried-and-true design here. The RoboVac 11c is slightly smaller than its predecessor at 12.8 inches around, but stands a smidge taller at 3.1 inches. The bumpers are gray, and the top is once again covered in a sheet of tempered glass for a sleek, minimalist look. The only major difference is that next to the start button you'll find a small blue Wi-Fi indicator light.
At the front, you'll find a dark bar that holds the robot's 11 infrared sensors. The back houses the removable dustbin and the power switch. Underneath are two side brushes, a roller brush, two tank treads, a swivel wheel, and drop sensors.
In the box, you'll also find a physical remote control, two spare side brushes, a cleaning tool, the charging dock, and a spare filter. Unlike the vacuum itself, the design of the remote has been completely changed—it's longer and slimmer, with a matte finish and simplified controls. You can steer the bot via a directional pad, and you can switch between three different cleaning modes, toggle suction power, and send the bot back to the dock.
Now With Wi-Fi
Setting up the RoboVac 11c is a breeze. Unlike some models, you don't have to install a battery or screw anything into place. You simply snap on the two side brushes, remove the protective film over the bumper, flip on the power switch, and let it charge on the dock.
Once that's done, all that's left is to connect it to Wi-Fi. First, download the free EufyHome app, which is available for Android and iOS. You'll then be walked through creating an account and pairing the robot over Wi-Fi (like most connected vacuums we've tesed, the 11c only connects on the 2.4GHz band). The entire process is quick and painless, and should only take a few minutes.
The app itself is straightforward. The top half of the main screen is a directional pad, which you can use to steer the RoboVac when conncted to the same network. The top of the screen is home to battery and connection status icons. Below the directional pad is a Home button, which will send the vacuum back to its dock. Next to this is a toggle to switch between Standard and Max power modes.
The lower half of the screen holds your cleaning mode options. Auto triggers a random cleaning pattern that runs for up to 100 minutes. Single Room cleans one room for about 30 minutes. Spot is a spiral pattern for localized messes, and Edge will send the 11c around the perimeter of the room.
Unlike the RoboVac 11, which only lets you schedule one cleaning per week, the 11c gives you the option of programming a different session every day. You simply hit the slider to select a day, and then you can input a time. Lastly, there's also a Find My Robot button. When pressed, the 11c will play a little ditty to help you find it.
The RoboVac 11c also works with Amazon's Alexa voice assistant. All you have to do is enable the Eufy RoboVac skill in the Alexa app and link your Eufy account. Once you've done that, you can ask Alexa to start and stop cleans, return the bot to the dock, or locate it. I tested these commands using my Amazon Echo Dot, and the 11c worked remarkably well. There were no issues undestanding what I asked, and the robot reacted with little to no latency.
Connected features aside, the RoboVac 11c is a solid and dependable vacuum, reliable for both picking up dirt and navigating different floor types. In my apartment, the 11c was able to trawl between carpet, wood, raised edging, and tile with no trouble. And despite utilizing a random cleaning pattern, it did a better job than its predecessor in recognizing obstacles and navigating around them. Whenever the robot was in danger of colliding with my dog, it recognized she was there and turned before impact (unlike the dog, who just sat there).
Dark flooring can be a challenge for robots that use infrared sensors, because they register the darkness as cliffs. While Eufy warns the 11c may not be suitable for very dark flooring, it handled a dark gray rug with aplomb.
The 11c is also pretty quiet. It's a little louder than the RoboVac 11—the quietest vacuum we've tested—but not by much. You shouldn't have an issue hearing the TV over it if it's cleaning in the same room, and if it's in another room, chances are you won't hear it at all. Sometimes a quieter vacuum means less suction power. But over the course of three cleaning sessions, the 11c was able to pick up three full dustbins of dirt, dust, and other detritus.
The only notable issue I experienced in testing was steering via the Eufy app. The directional pad wasn't always responsive, and sometimes there was a short lag. And it occasionally glitched out competely, in which case it was also unable to respond to other commands and I had to restart the cleaning session. I didn't have this problem with the physical remote, however, so this is potentially an issue that can be fixed with future app updates.
On a full charge, you can get up to 100 minutes of cleaning. That was good enough to cover multiple sweeps of my living room, kitchen, hallway, and bedroom. It's not quite as long as the Neato Botvac D5 Connected, but it far outstrips battery hogs like the Dyson 360 Eye, which lasts a mere 45 minutes on maximum power.
Tough on Dirt, Not Your Wallet
The Eufy RoboVac 11c combines the steady performance of its predecessor with basic smart features at a price that won't break your bank. For $70 more, you get app control, greater scheduling abilities, and voice control. You won't find many alternatives for connected robot vacuums in the price range. The closest is the costs $75 more and has many of the same features, but struggled with dark floors in our tests. That said, it may be worth it if prefer Google Assistant voice control to Amazon Alexa, as the 690 is compatible with both. Otherwise it's hard to beat the RoboVac 11c's combination features, performance, and price. That makes it an Editors' Choice.
By Victoria Song Analyst, Consumer Electronics
Victoria Song is the wearables and smart home analyst at PCMag. Since graduating from Temple University’s Japan Campus in 2010, she's been found reporting and editing in every corner of the newsroom at The ACCJ Journal, The Japan News, and New York bureau of The Yomiuri Shimbun. In her spare time, she bankrupts herself going to theater, buying expansions to board games, and cleaning out the stacks at The Strand. Someday, she hopes Liverpool FC will win the league, but she isn’t holding her breath…. More »
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