Home / News & Analysis / Microsoft suspends Windows 10 update, citing data loss reports

Microsoft suspends Windows 10 update, citing data loss reports

A few day after making the latest version of Windows 10 available to users, Microsoft has suspended the update, citing multiple reports of user data loss.

“We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating,” the company writes on its support site.

The company opened up the latest version of the desktop/laptop operating system as part of its big Surface event earlier this week. While it hasn’t officially started pushing the update, some users who’ve downloaded the OS refresh have begun reporting the deletion of documents, photos and other info on a variety of different forums.

The company appears to still be investigating precisely what’s going on here — and how widespread the issue is. Plans to begin pushing it to users early next week are likely delayed until the company gets to the root of the issue. Meantime, if you were planning to install the update, it’s probably best to just wait this one out.

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