Long hours, remote work, a lurking pathogen and an onslaught of cyberattacks have security chiefs concerned that their staff are quietly absorbing too much stress at once.
At the typical company, the early days of the pandemic were busy times. Bryson Koehler, chief technology officer at Equifax Inc., recalls how his team worked “night and day for the first five to seven days” to ensure that staff had the tools they needed to work remotely.
But for cybersecurity specialists, the work never abated. Companies from health-care to financial services have faced a surge in cyberattacks, ranging from direct attempts to break into networks to a leap in the volume of spam and phishing attacks, security chiefs say.
Avoiding burnout is the hardest part of work in the pandemic, said Omar Khawaja, the chief information security officer at Pittsburgh-based nonprofit health care company Highmark Health.