on Friday, July 26, 2019
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iNSYNQ, the cloud hosting giant recently was targeted by a ransomware attack which led to the company’s servers being shut down to confine the damage.
The Microsoft, Sage, and Intuit host provides customers with cloud-based virtual desktops aimed at hosting business applications.
The attack was executed by an unknown party and affected the iNSYNQ clients making the data inaccessible, as was mentioned in a citing from the sources.
The servers of the infected organization were immediately shut down and the next step was to safeguard the clients’ data and backup.
Cyber-security experts have been hired by the organization to help restore the infected data and eradicate any further possibility of such attacks.
The backups aren’t yet available to the customers despite repeated requests for them. The company’s doing everything in their control to mitigate the situation.
The clients’ data backups were on the unaffected servers but on the same network nevertheless.
The problem is not related with stolen data it is actually about the data being encrypted and hence being inaccessible.
On a mysterious note, the twitter account of iNSYNQ seems to have disappeared and is no longer accessible.
The data will take a good amount of time to reach the clients’ because after it’s retrieved it will be needed to be checked for any residual traces of the malware.
The company though, did not forget to mention that the kind of malware that hit them was of a new kind and had never been detected before.
Due to security reasons the organization can’t reveal much about the complexities of the attack and the entire situation because it might lead to the customers’ data being in danger.
With the help of leading experts the process of backing the data up is on full speed and the organization’s trying their hardest to get their clients’ data back to them.