It was mid-June, three months after the Covid-19 crisis had forced the top executives in a fast-growing tech startup to leave their offices and work from home. Executives had believed this “work from home thing” would last a few weeks, one of the company’s vice presidents told me, so they treated it like a brief emergency that required all hands on deck, all the time.
It was only when the vice president sent an email at midnight and got detailed comments from two colleagues within 15 minutes that he realized: This work from…
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