If you've spent $230 on an Echo Show thinking it would be a neat way to watch YouTube videos, you're out of luck. YouTube no longer works on Amazon's most expensive Echo device. It doesn't look likely to return any time soon based on the explanations each company has given regarding the removal.
As Reuters reports, Amazon's view is as follows, "As of this afternoon, Google has chosen to no longer make YouTube available on Echo Show, without explanation and without notification to customers. There is no technical reason for that decision, which is disappointing and hurts both of our customers."
Google responded, stating, "Amazon's implementation of YouTube on the Echo Show violates our terms of service, creating a broken user experience. We hope to be able to reach an agreement and resolve these issues soon."
- YouTube Red vs. YouTube TV: What's the Difference? YouTube Red vs. YouTube TV: What's the Difference?
Clearly something is amiss between the two companies. The reason Google pulled YouTube is because Amazon isn't presenting Echo Show users with features beyond just watching videos. So there's no video recommendations or channel subscription options. Google relies on those to keep people watching and sees them as integral to the service.
As the Echo Show is a device setup primarily for viewing video, it looks as though Amazon is the bigger loser in this dispute. No YouTube access could put many Amazon customers off buying an Echo Show. The question now is whether Amazon is finding it difficult to implement the required YouTube features, or if it simply doesn't want to because of how it impacts the user experience on its device.
It seems unlikely Google will choose to compromise to get YouTube back on to this one device.